Shipping policy

SHIPPING POLICY

Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

The time frame for order delivery is divided into two parts:

Processing time: Order verification, quality check and packaging. All orders are sent out for dispatch within 24 hours after the order is placed. The  postal service process the orders, which takes an additional 1-2 days.

Shipping time: This refers to the time takes for items to be shipped from our warehouse to the destination. This item is shipped directly from our store and will take around 3-7 days to reach customers within the United States, 7-15 days 10 Canada 

• How much does shipping cost?

  Shipping costs will be calculated at checkout based on the below rates listed in USD unless otherwise noted. Please select your desired shipping method preference before checking out! United States (exce...

• How long will it take for me to receive my package?

  If Standard Shipping is selected, most orders take between 3-7 business days (within the USA) and between 7-10 business days (Canada) to arrive. To expedite your order, 

• Where do you ship?

  Currently, we ship to anywhere in the United States, Canada, United Kingdom, Australia. 

• Customs & Duties

  All items shipping within the United States ship domestically, so there will be no added customs and duties charges. International Import Taxes and Duties (Canada) - Please be aware that import taxes and duties for orders shipped from the USA to Canada are now calculated automatically at checkou...

Shipping Policy

Processing Time
All PURAWAVE orders are processed within 1–3 business days (excluding weekends and holidays) after payment is confirmed.

Shipping Time
Because our products are carefully sourced and quality-checked, shipping typically takes:

• United States: 3–7 business days

• canada : 7–10 business days

Contact Us

If you have any questions about your order, please contact us at:

📧 purawaveus@gmail.com
🕒 Support Hours: Monday–Friday, 9am–5pm (EST)